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Questions About Custom Mallets

Read answers to some of the common questions we get from customers about our personalized crab mallets. Don’t see your question? Send us your question.

How long will it take for me to receive my custom mallets?

Normal production time is about 7 to 10 business days. However, we've been known to make and ship the same day in rush situations. Just let us know when you need your order and we'll do everything we can to meet your deadline. We know how important crab feasts are.

Will I receive a free proof after I place my order??

Yes. Whether we are designing your art from scratch or using a design you provided, we will send you a digital proof for your approval prior to production.

Can I order a sample mallet before placing my larger order?

We always provide a digital proof of your mallets before production. Please email or call us at 800.750.9301 if you need a physical pre-production sample and we'll help with your sample order.

What is the size of the decoration area?

Engraved mallets have a large 1" high x 2" wide engraving area on the head. Our ColorMark mallets have a usable space of .75" high x 2" wide on the head. You will want to avoid small details and very small text. The bigger the text and bolder the elements in your design, the better it will translate to the finished engraving. Please email your design if you want us to take a look at it and make our professional recommendations.

Are the mallets washable?

Of course. How else will you be able to get the Old Bay off the handle!? We recommend hand washing without the use of anything abrasive to ensure a long lasting design. Do not put your mallets in the dishwasher.

Are your mallets environmentally friendly?

They are. All of our mallets are made from recycled wood remnants that remain after wood boards have been milled from logs. The remnants are then turned, cut and put together to create our mallets.

Can you do unique names or information on each mallet?

Giving these as groomsmen gifts and need a unique monogram on each bottle opener? Getting a set for the family but want each person's name on his or her own mallet? Don't worry, we can handle it. Just spell everything out for us on the order form, and we'll send you a proof to confirm. There's no additional cost for this service.