Read answers to some of the common questions we get from customers about our engraved crab knives. Don’t see your question? Send us your question.
Normal production time is about 7 to 10 business days. However, we've been known to make and ship the same day in rush situations. Just let us know when you need your order and we'll do everything we can to meet your deadline. We know how important deadlines are.
Yes. Whether we are designing your art from scratch or using a design you provided, we will send you a digital proof for your approval prior to production.
We always provide a digital proof of your mallets before production. Please email or call us at 800.750.9301 if you need a physical pre-production sample and we'll help with your sample order.
The usable decoration area on the wood handle is 2 inches wide by 0.5 inches high. You will want to avoid small details and very small text. The bigger the text and bolder the elements in your design, the better it will translate to the finished engraving. Please email your design if you want us to take a look at it and make our professional recommendations.
We recommend hand washing with soap and water and immediately fully drying with a towel. Do not run through the dishwasher.
Just spell everything out for us on the order form, and we'll send you a proof to confirm. There's no additional cost for this service.