Employment Opportunities

Client Relations Specialist

Bay Imprint is looking for a hyper-responsive full-time Client Relations Specialist to reinforce our growing, deadline-reverent squad in Easton, MD.

A day in the life might look like this:

  • Accept new orders by phone, person, and email, and record them in the company database
  • Call a few clients to let them know their orders are finished and ready for pickup
  • Meet with a walk-in potential client and introduce Bay Imprint’s services
  • Work with the production department to resolve a discrepancy on a client’s reorder
  • Give order status updates to various clients who call and email
  • Entertain an impossible order request, and then help figure out a way to make it happen

The ideal candidate will possess:

  • 3-5 years customer service or sales experience
  • Typing proficiency
  • Exceptional interpersonal communication savvy in person, over the phone, and in writing
  • A genial tenor and sociable disposition
  • A keen problem-solving acumen
  • An investment in local news and community awareness
  • Attentiveness to local and national industry developments
  • Tuned empathy and endless patience

The fantasy dreamboat candidate will possess:

  • A degree in business or communications
  • Marketing, public relations, sales, or advertising experience
  • Some art or design education
  • Working proficiency in Spanish
  • Familiarity with Quickbooks

We offer:

  • 30-33k/year, commensurate with experience
  • paid leave
  • flextime
  • weekends and evenings off

To apply, send a resume, cover letter, and work references to info@bayimprint.com.